# Raise a Jira Ticket from Chat Window

gopaddle features handy built-in commands for chatting your way into seamless Jira integration. Effortlessly turn the AI's troubleshooting insights into a new Jira ticket or update an existing one with fresh info, directly from the chat window.

{% hint style="info" %}
**Setting up Your Jira Account & Project**

**Note:** The chat window currently doesn't remember your preferred Jira account and project settings. Each time you start a chat, it will automatically pick the first Jira account and project available as the default choices.
{% endhint %}

### **Setting default Jira Account and Project (Optional)**

1. List the Jira accounts registered with gopaddle. 

<figure><img src="https://lh7-us.googleusercontent.com/8PWRNUvSMTM0jKDwjiOc7i-nNYl5x60w8mGYd1LDS-RlhGj1M4c86XJb7UV85QqLttSCmVoTKOjNyFXuj4YWBhYW8G644TNlQVc50k8WmEWJUF29BRnlxdZyRk4_wnbQcODdOlujy0jDb0dJZHSWSt4" alt=""><figcaption><p>List Registered Jira Accounts</p></figcaption></figure>

2. Select a Jira account.

<figure><img src="https://lh7-us.googleusercontent.com/wkuz_yyaWPUNFuLkX8oQHY8dMNXyQ6TiXoj1-XCqf7z4mon46KsXSrysOmX3wGIlMNRDw9zdctkVkUXlW3CohkoaoyVf8VzK3qVDIUNqau82zLUdolPJ1fnVxtD9iRbqeBnMzYOfq616e7tAIxdN7bQ" alt=""><figcaption><p>Select a Jira Account</p></figcaption></figure>

3. Once the account is selected, list the projects and select a project.

<figure><img src="https://lh7-us.googleusercontent.com/FWfnBoGUvbK6_g3M0_tWpReo4zWYk3x_TEMHtFx-1PBmrerxv_W4XTOc14KproKSsK_ROrKTw9zKq3D1wZjIRWSSLl9k3EQQRmIk5y0VMW8UPOUsTqC5JkpWKCaKsubvBFKtbLVYSjjD59NXswgqHiI" alt=""><figcaption><p>List Jira Projects</p></figcaption></figure>

### **Creating or Updating Jira Issue with AI Content**

A new Jira issue of type **“Bug”** can be created with the information generated by the AI. All the contexts added to the Chat will be added as an attachment to the issue.

{% hint style="info" %}
**Issue Type - Bug**

Make sure an issue type “Bug” exists in your Jira Project.
{% endhint %}

1. Use <mark style="color:purple;">`/jira create issue`</mark> to create a new issue.

<figure><img src="https://lh7-us.googleusercontent.com/a5rqbr8NZZa9dQPjhkE8LCEWmwiZz06m_1KTqrrWfDnXK8k7xjbNFHFBhMauZ36fzNHY7Fw1wDnz-qS5J1vVnVXnctuPwRgbm4qjAGRNyHJeWoHVDpg-Lg3M3QDiAP2LKcjFp-rizfqHzu1EQqBKSLk" alt=""><figcaption><p>Create a Jira Issue</p></figcaption></figure>

2. Use <mark style="color:purple;">`/jira issue list`</mark> to list all the Jira issues associated with this chat window

<figure><img src="https://lh7-us.googleusercontent.com/Y2UFn0FWbfplpg9tOqlmgtGiUvk8d_8qauezPanTy7dn7qIZ7x1P9aH0nTKr5voGGZaeIvPJbot9624AElOfOyh_Tgxy_OgV8qAxXvNPWMTTmJRb_ubxmaTLimoxfyJqCLYcWINLdTmKK2U7QabLh6g" alt=""><figcaption><p>List Jira Issues created from the Chat context</p></figcaption></figure>

List of all available commands to interact with Jira

<figure><img src="https://lh7-us.googleusercontent.com/-cSTZr8qEodvR-vUmiICFNYeSXFEZVoxP4pJZgpFkKou-n2T6iQzxjAAuvkUju6aN6O72BmJVHECmDnvhsl8cof-L1e5Z5s8w6YC6LKGEHcVfse0hKFgH6LYyM81CNMnxzG9B7OrLRv_jzphyuZcsBc" alt=""><figcaption></figcaption></figure>

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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.gopaddle.io/overview/ai-assistant/raise-a-jira-ticket-from-chat-window.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.