> For the complete documentation index, see [llms.txt](https://help.gopaddle.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.gopaddle.io/overview/ai-assistant/raise-a-jira-ticket-from-chat-window.md).

# Raise a Jira Ticket from Chat Window

gopaddle features handy built-in commands for chatting your way into seamless Jira integration. Effortlessly turn the AI's troubleshooting insights into a new Jira ticket or update an existing one with fresh info, directly from the chat window.

{% hint style="info" %}
**Setting up Your Jira Account & Project**

**Note:** The chat window currently doesn't remember your preferred Jira account and project settings. Each time you start a chat, it will automatically pick the first Jira account and project available as the default choices.
{% endhint %}

### **Setting default Jira Account and Project (Optional)**

1. List the Jira accounts registered with gopaddle. 

<figure><img src="https://lh7-us.googleusercontent.com/8PWRNUvSMTM0jKDwjiOc7i-nNYl5x60w8mGYd1LDS-RlhGj1M4c86XJb7UV85QqLttSCmVoTKOjNyFXuj4YWBhYW8G644TNlQVc50k8WmEWJUF29BRnlxdZyRk4_wnbQcODdOlujy0jDb0dJZHSWSt4" alt=""><figcaption><p>List Registered Jira Accounts</p></figcaption></figure>

2. Select a Jira account.

<figure><img src="https://lh7-us.googleusercontent.com/wkuz_yyaWPUNFuLkX8oQHY8dMNXyQ6TiXoj1-XCqf7z4mon46KsXSrysOmX3wGIlMNRDw9zdctkVkUXlW3CohkoaoyVf8VzK3qVDIUNqau82zLUdolPJ1fnVxtD9iRbqeBnMzYOfq616e7tAIxdN7bQ" alt=""><figcaption><p>Select a Jira Account</p></figcaption></figure>

3. Once the account is selected, list the projects and select a project.

<figure><img src="https://lh7-us.googleusercontent.com/FWfnBoGUvbK6_g3M0_tWpReo4zWYk3x_TEMHtFx-1PBmrerxv_W4XTOc14KproKSsK_ROrKTw9zKq3D1wZjIRWSSLl9k3EQQRmIk5y0VMW8UPOUsTqC5JkpWKCaKsubvBFKtbLVYSjjD59NXswgqHiI" alt=""><figcaption><p>List Jira Projects</p></figcaption></figure>

### **Creating or Updating Jira Issue with AI Content**

A new Jira issue of type **“Bug”** can be created with the information generated by the AI. All the contexts added to the Chat will be added as an attachment to the issue.

{% hint style="info" %}
**Issue Type - Bug**

Make sure an issue type “Bug” exists in your Jira Project.
{% endhint %}

1. Use <mark style="color:purple;">`/jira create issue`</mark> to create a new issue.

<figure><img src="https://lh7-us.googleusercontent.com/a5rqbr8NZZa9dQPjhkE8LCEWmwiZz06m_1KTqrrWfDnXK8k7xjbNFHFBhMauZ36fzNHY7Fw1wDnz-qS5J1vVnVXnctuPwRgbm4qjAGRNyHJeWoHVDpg-Lg3M3QDiAP2LKcjFp-rizfqHzu1EQqBKSLk" alt=""><figcaption><p>Create a Jira Issue</p></figcaption></figure>

2. Use <mark style="color:purple;">`/jira issue list`</mark> to list all the Jira issues associated with this chat window

<figure><img src="https://lh7-us.googleusercontent.com/Y2UFn0FWbfplpg9tOqlmgtGiUvk8d_8qauezPanTy7dn7qIZ7x1P9aH0nTKr5voGGZaeIvPJbot9624AElOfOyh_Tgxy_OgV8qAxXvNPWMTTmJRb_ubxmaTLimoxfyJqCLYcWINLdTmKK2U7QabLh6g" alt=""><figcaption><p>List Jira Issues created from the Chat context</p></figcaption></figure>

List of all available commands to interact with Jira

<figure><img src="https://lh7-us.googleusercontent.com/-cSTZr8qEodvR-vUmiICFNYeSXFEZVoxP4pJZgpFkKou-n2T6iQzxjAAuvkUju6aN6O72BmJVHECmDnvhsl8cof-L1e5Z5s8w6YC6LKGEHcVfse0hKFgH6LYyM81CNMnxzG9B7OrLRv_jzphyuZcsBc" alt=""><figcaption></figcaption></figure>

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